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management Development - Powerful Performance from Your Managers
How can I help newly-promoted managers to grow quickly into their role? How can I measure their current competence in key areas? How can I improve the motivation of my managers and their staff? How can I get failing managers back on track? How can I show that I have an effective and fair process and avoid damaging tribunals?
Individuals may be promoted to management and leadership posts because of competence in their previous roles, but be completely unprepared for their new responsibilities and lack the skills required to manage or lead their team effectively. This may not become apparent at senior level until the relationship has broken down to a critical point where the team is forced to make an official complaint. At this stage it may be necessary to start a disciplinary procedure. It is time-consuming, stressful and expensive to mend the damaged relationships, identify and deal with the manager’s development needs and refocus the team whilst showing that the situation is being dealt with fairly.
Analysis - an Insights Team Effectiveness 360 degree profile is produced from the input of affected staff to illustrate the manager’s competence in key capabilities. It shows up any discrepancy between the manager’s perception of his ability and that experienced by the team. It may also be extended to measure the competencies of the whole team. Coaching - regular coaching sessions tackle the areas for development as highlighted in the profile and support changes in behaviour. Action plans and learning logs are used to record progress and provide evidence of results to senior management. Consultation - regular review meetings are facilitated for the manager, team and senior management to keep all informed of progress and agree future development. Workshops may be arranged to encourage teamwork and relationship building. The programme brings the situation under control and provides a structure to resolve it, whilst ensuring involvement for all. It gives the manager and team the best chance of becoming fully effective.
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