What people say about Andy

New - Newsletter Testimonials


"Andy's expertise in emotional intelligence and NLP has made a significant personal difference to the outlook and approach of many of the people in my organisation. As a result they are more rewarded and successful, and this of course means so are our customers. I get great feedback from my delegates, they respond well to Andy's personal and quietly authoritative style."

Katrina Dunkley, Head of Skills Development, BT Major Business

"Andy is without doubt one of the best coaches I have had the opportunity to learn from. Provided a unique learning experience."

Silvia Dominges, BT Retail

"It was like a light bulb being switched on, a real eye-opener.  It has enabled me to be objective and efficient in all areas of my life.  Thank you, Andy, for giving me a kick-start and some useful tools to build my selling skills on!"

Michael Wright, Corporate Account Manager, The Word


"He was always prepared to go the extra mile for the delegates, even in his own time. We consistently had excellent feedback."

Jerry Comber, Manager, Learning and Development Team, BT Business Information Systems.

‘I have received some very good news today.  Following our sessions earlier this year I have spent the last few months looking into changing career branch to strategic planning.  After some intensive research and plenty of homework and utilising the techniques that I learned with you, I recently applied for a job with the community planning service.  I am pleased to tell you that I have been offered and accepted the job.  I am thrilled to have been given this opportunity and owe it in no small way to the work that I did with you.  Thank you very much!’

Robert Lacey, Planning Officer, Carrick District Council


"Excellent, I wish everyone would go through the training, start learning about themselves and gain the ability to interact and connect with others."

Amina Deane BT Training Manager


"Provided many pointers on how to improve our procedures to ensure more effective engagement with customers."

Bruce Benstead, MOD

"Andy certainly has emotional intelligence in making the learning environment supportive."

Nicky Allen BT HR Manager

"I have done several profiles in the past but cannot recall any being as insightful and accurate as yours."

Matthew McEvoy, Director, Castle Plumbing

“10 out of 10 - one of the most enjoyable events I’ve attended at Kerrier District Council.”

Mervyn Smallwood, Training Officer.


On behalf of all the class I would like to thank you for delivering such a superb course. On a personal note, your help and expertise has helped me gain a promotion within 02. Thank you."

Matthew Denby, Corporate Network Account Manager, 02 Service Delivery